Privacy Policy

We’re committed to protecting your privacy and the confidentiality of your personal information. This policy outlines how we collect, use, and protect any information you provide when using this website or our services.

What we collect

We may collect personal information including, but not limited to:

Your name and contact details (such as phone number and email address)
Medical history and relevant health information you choose to share
Appointment and treatment records
Payment and billing information

How we use your information

Your information is used to:

Provide safe and effective physiotherapy services
Manage your bookings and appointments
Communicate with you regarding your care
Maintain accurate treatment records for legal and clinical purposes

We only collect information that is necessary and relevant to your treatment, and we never sell or share your data with third parties for marketing purposes.

Your data and Cliniko

We use Cliniko, a trusted practice management platform, to securely store and manage your information. You can view their privacy policy at https://www.cliniko.com/policies/privacy/.

Data security

We are committed to ensuring your information is secure. Appropriate physical, electronic, and managerial procedures are in place to safeguard and secure the data we collect.

Your rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your data
Withdraw consent for us to use your information, where applicable

To make a request or ask questions about your data, you can contact us at any time.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page and, where appropriate, communicated directly to you.